Archive for August, 2008

Time off . . . August 3 through August 17

Saturday, August 2nd, 2008

I will be out of town between August 3 and August 17. I will be back online on August 18. See you then . . .

Posted in Uncategorized | No Comments »

If there was just one reason why new car dealerships can’t retain customers . . .

Friday, August 1st, 2008

So what is wrong with a modern dealership’s service department? Why can’t they keep customers? Most people would rather go to the dentist . . . or even shop for a used car . . . than go to a dealership for service or repairs. What are they doing wrong ...

Posted in Repair Shops | 3 Comments »